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Supplements & info

Supplements
Full board treament:possibility to have lunch at the Foresta Restaurant.
Closed garage, 12.00 euro per day. Free for motorcycles.
For single occupancy of a double room, we charge a 20% supplement.
Room breakfast service: 5.00€ per person.
Room dinner service: 10.00 € per person.


Check In - Check Out
Guests can check-in from 2 p.m., early check-in can be arranged upon arrival, subject to availability. Check out time is 10 a.m. The reservation of specific rooms and floors can not be guaranteed.

Temporary Visitor Tax
Local taxes are not included in the price and is charged locally.

Car park
Ample car park outside the hotel, complimentary garage. Tesla and E-Car Charging Station.

Cancellation
Please inform us in advance if you need to cancel your holiday. For cancellations of up to 30 days before arrival, no cancellation fees will be incurred. For cancelled bookings from 30 days to 14 days prior to your arrival, the deposit will be withheld as compensation. For cancellations from 14 to 7 days in before arrival, we will charge 30% of the total booked period. For cancellations of 7 days or less, and in case of late arrival or early departure, we will charge 90% of the booked period.
UPDATE: Flexible cancellation policy during Covid-19 Situation. Please contact us directly!

Booking confirmation
A booking is just binding after our written confirmation and upon a receipt of the deposit per room. The deposit can be wired or done by a written credit card authorization (Visa or Master). Please note that it is only possible to book a room category, not a specific room or floor.

Our bank details:
Bank: Cassa Rurale Val di Fiemme Filiale di Predazzo
IBAN: IT 36 Q 0818435280000000004261
BIC CODE - CCRTIT2T xxx

Payment
Since the 1st July 2020 and according to law, it is no longer allowed to pay amounts of more than 1.999.00 € in cash. The following payment methods are, however, possible: debit cards, credit cards, bank transfer and American Express.

Wellness Center
The access to our wellness center is only upon availability and reservation.

Pets
Pets are not allowed in the hotel, nor in the hotel precincts. We thank you for your understanding.

Smoker
The hotel’s rooms have been designed using natural materials and advanced technology. In order to maintain a comfortable environment smoking is not permitted in the rooms, bathrooms or anywhere inside the hotel.
Good to know
Good to know
 
Why book directly
Best price guarantee for direct bookings
  • Half board bookable only via the website.
  • Direct contact and tailor-made offers.
  • Charging station for your electric car.
  • We are open all year round.
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